Professor Clarence Lee is an assistant professor at the Johnson Graduate School of Management, where he is a Breazzano Family Sesquicentennial Fellow. Professor Lee’s research examines the drivers behind consumer adoption, usage, and purchase dynamics of digital goods, where he models consumer behavior using Bayesian statistics, structural econometrics, and machine learning techniques. Digital products and platforms, such as the ones produced by many Silicon Valley and NYC tech start-ups, are increasingly present in almost all consumer interactions. In such settings, understanding consumer choice and the dynamics of engagement and usage become critically important in order to acquire, serve, and retain consumers. He currently teaches Digital Marketing and Data Analytics & Modeling at both the Ithaca and Cornell Tech campuses.
Hi Neil, thanks for always providing quality content. I have also learned a lot by reading blogs, watching videos and just applying the stuff I learned. Some stuff worked and others didn’t so well. I guess a lot of it has to do with trial and error. Thanks for the suggestion of using Treehouse to learn HTML. HTML is an area that I want to get better at.
A career as an Internet marketer is a great choice for Internet-savvy individuals who possess an innate marketing sensibility. Internet marketers must have excellent communication skills and the ability to effectively and creatively relay information in a variety of different arenas. Good organization, analytical thinking, creativity, attention to detail, and great problem-solving abilities are also standard traits among the most successful internet marketers.
An aesthetically pleasing and informational website is an excellent anchor that can easily connect to other platforms like social networking pages and app downloads. It's also relatively simple to set up a blog within the website that uses well-written content with “keywords” an Internet user is likely to use when searching for a topic. For example, a company that wants to market its new sugar-free energy drink could create a blog that publishes one article per week that uses terms like “energy drink,” “sugar-free,” and “low-calorie” to attract users to the product website.
Affiliate marketing - Affiliate marketing is perceived to not be considered a safe, reliable and easy means of marketing through online platform. This is due to a lack of reliability in terms of affiliates that can produce the demanded number of new customers. As a result of this risk and bad affiliates it leaves the brand prone to exploitation in terms of claiming commission that isn't honestly acquired. Legal means may offer some protection against this, yet there are limitations in recovering any losses or investment. Despite this, affiliate marketing allows the brand to market towards smaller publishers, and websites with smaller traffic. Brands that choose to use this marketing often should beware of such risks involved and look to associate with affiliates in which rules are laid down between the parties involved to assure and minimize the risk involved.[47]
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.

Wordstream is a search engine and social media marketing software company that helps marketers drive the greatest ROI from their paid search and social media campaigns. These free guides and ebooks distill learnings and best practices for users with varying levels of expertise running pay-per-click (PPC) campaigns. Here are some of its topics and offerings:
A lot of concepts were foreign to me, and I came across this post on link blending, and I was like, “What the heck is link blending? What is this guy talking about? I never heard of this before.” So that concept, in itself, got me e-mailing Neil, and I just kept e-mailing him over and over. If you want a mentor, if you want somebody to learn from, and you’re persistent, they’re going to notice you over time. I kept pestering Neil, and finally he was just like, “You know, dude, let’s just get on the phone.”
However, if you're going to understand online marketing, you have to understand the importance of building Google's trust. There are three core components involved here. These three core components are like the pillars of trust that comprise all of Google's 200+ ranking factor rules. Each of those rules can be categorized and cataloged into one of these three pillars of trust. If you want to rank on the first page or in the first spot, you need to focus on all three, and not just one or two out of three.
Cross-platform measurement: The number of marketing channels continues to expand, as measurement practices are growing in complexity. A cross-platform view must be used to unify audience measurement and media planning. Market researchers need to understand how the Omni-channel affects consumer's behaviour, although when advertisements are on a consumer's device this does not get measured. Significant aspects to cross-platform measurement involves de-duplication and understanding that you have reached an incremental level with another platform, rather than delivering more impressions against people that have previously been reached (Whiteside, 2016).[42] An example is ‘ESPN and comScore partnered on Project Blueprint discovering the sports broadcaster achieved a 21% increase in unduplicated daily reach thanks to digital advertising’ (Whiteside, 2016).[42] Television and radio industries are the electronic media, which competes with digital and other technological advertising. Yet television advertising is not directly competing with online digital advertising due to being able to cross platform with digital technology. Radio also gains power through cross platforms, in online streaming content. Television and radio continue to persuade and affect the audience, across multiple platforms (Fill, Hughes, & De Franceso, 2013).[45]
DisabledGO, an information provider for people with disabilities in the UK and Ireland, hired Agency51 to implement an SEO migration strategy to move DisabledGO from an old platform to a new one. By applying 301 redirects to old URLS, transferring metadata, setting up Google webmaster tools, and creating a new sitemap, Agency 51 was able to successfully transfer DisabledGO to a new platform while keeping their previous SEO power alive. Additionally, they were able to boost visitor numbers by 21% year over year, and the site restructuring allowed DisabledGO to rank higher than competitors. Their case study is available on SingleGrain.com.
A great user experience is not only good for conversions, it’s increasingly important for achieving and maintaining high organic rankings in search engines. Successful online marketers, however, aren’t out just to make a quick buck. They want to meet -- or exceed -- the expectations of their customers and website visitors. They know this is the way to build long-term, profitable relationships based on trust.
Going into network marketing? Understand that if you're not close to the top of the food chain there, your ability to generate any serious amount of income will be limited. Be wary of the hype and the sales pitches that get you thinking that it's going to work the other way. Simply understand that you're going to have to work hard no matter what you pick to do. Email marketing? Sure. You can do that. But you'll need a massive and very targeted list to make any dent.
Web design is a very technical field that requires high literacy in many different kinds of software, including image editing and website architecture programs. A designer should be comfortable with computer “languages” like HTML and stay up to date on new technological developments. The designer is also an artist, so he or she should also have a firm grasp on aesthetics, visual continuity, and image composition.

A content marketer, for example, can create a series of blog posts that serve to generate leads from a new ebook the business recently created. The company's social media marketer might then help promote these blog posts through paid and organic posts on the business's social media accounts. Perhaps the email marketer creates an email campaign to send those who download the ebook more information on the company. We'll talk more about these specific digital marketers in a minute.
When deciding on your niche, you have to actually start a blog or a website that's going to be your online hub. This is where your anchor content is going to live. Everything else will link to here. All the ads you run and traffic you drive through social media or SEO or anything else will all come here. You need a custom domain and a professional looking site if you want anyone to take you seriously.
Guys at Think Traffic are really honest. They don’t tell you that building a successful and profitable blog is all unicorns and rainbows. Corbett and Caleb don’t try to sugarcoat the fact that it takes a lot of hard work and often a lot of time to earn money online, but if you’re comitted to it, they are willing to show you how to do it right. I think this honesty is one of the reasons why Think Traffic is so successful.
The better you learn and understand SEO and the more strides you take to learn this seemingly confusing and complex discipline, the more likely you'll be to appear organically in search results. And let's face it, organic search is important to marketing online. Considering that most people don't have massive advertising budgets and don't know the first thing about lead magnets, squeeze pages and sales funnels, appearing visible is critical towards long-term success.

More than ever before, people buy from people they know and trust. Being trustworthy -- and able to convey this trait to others -- is critical to being a successful online marketer. Garish, over-the-top landing pages; blatant self-promotion on social media; and spammy, keyword-laden copy will inevitably damage or destroy your online reputation. Being authentic and trustworthy is what will set you apart, helping you build long-term relationships with your customers and clients.


Much like SEO specialists, Internet marketers analyze their clients’ websites and use a variety of tools and sources to create effective marketing campaigns. They often manage various projects at one time and employ a variety of different marketing techniques, such as paid search marketing, email marketing, banner ads, blog implementation, organic optimization, and link building. Internet marketers must know which websites to place banner advertisements on and use various SEO and SEM techniques to make sure their implementation is effective. Some Internet marketers are also involved in managing everyday client relationships, both through casual correspondence and formal presentations. Others create and deliver training courses to a variety of client groups. As you are beginning to understand, Internet marketers are flexible and can work in a variety of industries and capacities.
Much like SEO specialists, Internet marketers analyze their clients’ websites and use a variety of tools and sources to create effective marketing campaigns. They often manage various projects at one time and employ a variety of different marketing techniques, such as paid search marketing, email marketing, banner ads, blog implementation, organic optimization, and link building. Internet marketers must know which websites to place banner advertisements on and use various SEO and SEM techniques to make sure their implementation is effective. Some Internet marketers are also involved in managing everyday client relationships, both through casual correspondence and formal presentations. Others create and deliver training courses to a variety of client groups. As you are beginning to understand, Internet marketers are flexible and can work in a variety of industries and capacities.

I have found that there are people who complete the course and hold a certificate without really knowing the basics about what they are supposed to do. If you happen to be in Delhi go and check Skill Circle as they do provide practical training and helps you to make a website as soon as you join the course. Here’s their website: http://www.skillcircle.in
PPC University is a totally free online learning resource created by my own company, WordStream, to help build your PPC and digital marketing skills. We have access to thousands of accounts spending billions of dollars on PPC advertising, and over the years consistently found that small to medium-size businesses struggled to manage their accounts in a way that was cost effective and earned them the best results. Three streams offer lessons for beginning to advanced users, with additional modules for social advertising.
I get dozens of emails everyday, because of all the lists I’ve subscribed to. Not only do I open yours, but I click through to read the rest of your blog post. The amount of value you offer is unparalleled compared to anyone else that I’m connected with. Keep putting out high quality content. I have no doubt that your new training is top notch. I’m looking forward to checking it out.
The development of digital marketing is inseparable from technology development. One of the key points in the start of was in 1971, where Ray Tomlinson sent the very first email and his technology set the platform to allow people to send and receive files through different machines.[8] However, the more recognisable period as being the start of Digital Marketing is 1990 as this was where the Archie search engine was created as an index for FTP sites. In the 1980s, the storage capacity of computer was already big enough to store huge volumes of customer information. Companies started choosing online techniques, such as database marketing, rather than limited list broker.[9] This kind of databases allowed companies to track customers' information more effectively, thus transforming the relationship between buyer and seller. However, the manual process was not so efficient.
This AI-based technology uses instant messaging to chat in real-time, day or night, with your customers or site visitors. With 1.4 billion people interacting with chatbots, 80% of savvy businesses are already using or plan to use chatbots by 2020. And by 2022, chatbots will help businesses save over $8 billion per annum, especially in the banking and healthcare industries.

Hi Neil. This is great info (as always!). Hey, I wanted to watch those amazing videos you linked to. I have my Flash plug-in “on” in Firefox. There is a pop-up box that keeps coming up on top of the video that asks if I want to “allow” or “deny” wistia.com to store info on my computer. Even when I click on the allow/deny options, the box stays there and I can’t watch the video. Can you (or someone else here reading the comments) suggest what I might do differently.


Behind the New Think Traffic Design (Results + How We Did It) with Chase Reeves – Think Traffic recently went through a complete redesign of the website, which increased their e-mail subscription  rates dramatically. In this interview, Corbett chats with the designer who helped them with that, Chase Reeves, who shares  how he developed the new design for Think Traffic.
In the 2000s, with more and more Internet users and the birth of iPhone, customers started searching products and making decisions about their needs online first, instead of consulting a salesperson, which created a new problem for the marketing department of a company. In addition, a survey in 2000 in the United Kingdom found that most retailers had not registered their own domain address.[12] These problems made marketers find the digital ways for market development.
Paid channel marketing is something you’ve probably come across in some form or another. Other names for this topic include Search Engine Marketing (SEM), online advertising, or pay-per-click (PPC) marketing. Very often, marketers use these terms interchangeably to describe the same concept — traffic purchased through online ads. Marketers frequently shy away from this technique because it costs money. This perspective will put you at a significant disadvantage. It’s not uncommon for companies to run PPC campaigns with uncapped budgets. Why? Because you should be generating an ROI anyway. This chapter walks through the basics of how.
Every industry can leverage social media — but not every channel works for every industry. The key is to find the right channel for you. That will be the one where the majority of your target audience is and which presents itself as an ideal medium for your type of business. A B2B company that sells paper won’t have much to look for on Instagram and Pinterest, for example, as opposed to an online fashion retailer, but they’ll find LinkedIn and Twitter useful to their marketing efforts.
For some business owners, they’ll think of a website. Others may think of social media, or blogging. In reality, all of these avenues of advertising fall in the category internet marketing and each is like a puzzle piece in a much bigger marketing picture. Unfortunately, for new business owners trying to establish their web presence, there’s a lot of puzzle pieces to manage.
Caleb Wojcik is the assitant editor of Think Traffic, co-creator of Expert Enough and founder of Pocket Changed.He is a personal finance expert, professional development coach and an online entrepreneur. Caleb clearly knows a thing or two about successful blogging, because he left his corporate job six months after he started Pocket Changed. He hasn’t looked back ever since.
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
This is especially important if you have superiors to which you must report about Internet marketing. Although you may be able to turn data into a strategy easily, reports and graphs are essential in order to communicate that data to people who control the budget. Spend time making comprehensive reports and perhaps making a PowerPoint presentation based on your research.

As a manager of digital marketing you will be responsible for spear heading the entire digital marketing wing of the company. You may also have to manage a team of people who will be ready to execute specific digital marketing actions. Digital marketing is most effective when all the components of digital marketing are used in such a way that they complement each other. This is also called Integrated Digital Marketing. If the company is large enough, the job title can be VP of Digital Marketing where several managers report to the VP. Such jobs are coming up fast and can be highly lucrative.

The allure of so-called internet riches is nothing new. At every bend and turn in a gauntlet of online gurus, you'll find internet marketers looking to hype up this supposed dream of making money online or earning passive income while kicking up your feet and letting the cash roll in. While internet marketing doesn't quite work that way, in that you actually do have to put in the work, it isn't too difficult to separate the proverbial men from the boys when it comes to the real online earners.


A career as an Internet marketer is a great choice for Internet-savvy individuals who possess an innate marketing sensibility. Internet marketers must have excellent communication skills and the ability to effectively and creatively relay information in a variety of different arenas. Good organization, analytical thinking, creativity, attention to detail, and great problem-solving abilities are also standard traits among the most successful internet marketers.


There are plenty of websites on the internet that offer digital marketing courses for free. You can sign up on those sites and learn digital marketing through various courses and programs. Those courses can help you develop the understanding for the field and get a certificate as well, but they are not as authenticated as professional certificates and tend to have low completion rates. These free courses don’t usually offer any interactive projects, practical hands-on learning, or live lectures. Although some of these free courses can help you get your feet wet, if you’re serious about learning digital marketing, you’ll need professional training with a certified online education program. As the old adage goes, you typically get what you pay for.

Online reviews have become one of the most important components in purchasing decisions by consumers in North America. According to a survey conducted by Dimensional Research which included over 1000 participants, 90% of respondents said that positive online reviews influenced their buying decisions and 94% will use a business with at least four stars. Interestingly, negative reviews typically came from online review sites whereas Facebook was the main source of positive reviews. Forrester Research predicts that by 2020, 42% of in-store sales will be from customers who are influenced by web product research.
To understand the importance of digital marketing to the future of marketing in any business, it’s helpful to think about what audience interactions we need to understand and manage. Digital marketing today is about many more types of audience interaction than website or email... It involves managing and harnessing these ‘5Ds of Digital’ that I have defined in the introduction to the latest update to my Digital Marketing: Strategy, Planning and Implementation book. The 5Ds define the opportunities for consumers to interact with brands and for businesses to reach and learn from their audiences in different ways:
While there are several platforms for doing this, clearly YouTube is the most popular for doing this. However, video marketing is also a great form of both content marketing and SEO on its own. It can help to provide visibility for several different ventures, and if the video is valuable enough in its message and content, it will be shared and liked by droves, pushing up the authority of that video through the roof.
People love stories and can relate to them. A blog is a more serious business, but I have often felt that Matthew used the power of storytelling amply on his blog. By creating a video series of Tiered Link building tutorials, he made people come back for more. For more months than I can count these tutorials were the most shared and visited items on his blog.
The combination of charisma, charm and intellect has helped catapult Sharpe to the top of the heap. In a recent conversation with him, I wanted to learn what it truly took to become an expert digital marketer. And one of the most important takeaways from that phone call was that if he could do it, anyone could do it. For someone who failed so devastatingly very early on in life, to rise from the ashes like a phoenix was no easy feat.

Except those who understand the workings of the digital landscape. Negative reviews need to be taken as an opportunity, particularly, an opportunity for the customer service team. By taking the time to respond to them properly and address your unsatisfied customer’s concerns, you can right wrongs, win over their affections, and most importantly, build your reputation as a trustworthy and devoted company. Furthermore, some bad reviews will help you identify your weak points and develop ideas for improvement.
The Marketing Communication master’s concentration prompts you to analyze consumer behavior, conduct market research, and engage the power of brands and messages in order to develop powerful digital marketing strategies. Evaluate various tactics, measure their effectiveness, and explore the intricacies of working with or in complex, multi-functional teams to execute compelling marketing campaigns.
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