You’ll want to use email, blogging, and social media tactics to increase brand awareness, cultivate a strong online community, and retain customer loyalty. Consider sending personalized emails to past customers to impress or inspire them -- for instance, you might send discounts based off what they’ve previously purchased, wish them a happy birthday, or remind them of upcoming events.

Because of the recent debate about the use of the term ‘digital marketing’, we thought it would be useful to pin down exactly what digital means through a definition. Do definitions matter? We think they do, since particularly within an organization or between a business and its clients we need clarity to support the goals and activities that support Digital Transformation. As we'll see, many of the other definitions are misleading.


Internet marketing is the job of creating a convincing message that attracts customers to an online product. Successful online marketers come from a variety of backgrounds, including business, graphic design, writing and IT fields. You can find resources on the web to learn more about Internet marketing. Try taking on a small initial project and add the results to your personal work portfolio. Use the portfolio to interview for jobs in the field, or to find work as a freelancer.
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