Digital strategist Dr Dave Chaffey is co-founder and Content Director of Smart Insights. Dave is editor of the 100+ templates, ebooks and courses in the digital marketing resource library created by our team of 25+ Digital Marketing experts. Our resources are used by our Premium members in more than 100 countries to Plan, Manage and Optimize their digital marketing. Free members can access our sample templates here. Please connect on LinkedIn to receive updates or ask me a question. For my full profile and other social networks, see the Dave Chaffey profile page on Smart Insights. Dave is a keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing.
Consumers seek to customize their experiences by choosing and modifying a wide assortment of information, products and services. In a generation, customers have gone from having a handful of television channel options to a digital world with more than a trillion web pages. They have been trained by their digital networks to expect more options for personal choice, and they like this. From Pandora’s personalized radio streams to Google’s search bar that anticipates search terms, consumers are drawn to increasingly customized experiences.
Under Armour came up with the hashtag “I Will What I Want” to encourage powerful athletic women to achieve their dreams despite any opposition they might face. The hashtag, first used by American Ballet Theatre ballerina soloist Misty Copeland, blew up on Facebook after supermodel Gisele Bündchen used it in one of her Facebook posts. Many other female athletes have also used the hashtag.
Organic SEO's flip-side offers up a paid method for marketing on search engines like Google. SEM provides an avenue for displaying ads through networks such as Google's Adwords and other paid search platforms that exist across the web throughout social media sites like Facebook, Instagram and even video sites like YouTube, which, invariably, is the world's second largest search engine.

There are plenty of guides to marketing. From textbooks to online video tutorials, you can really take your pick. But, we felt that there was something missing — a guide that really starts at the beginning to equip already-intelligent professionals with a healthy balance of strategic and tactical advice. The Beginner’s Guide to Online Marketing closes that gap.
Because people generally trust consumer opinions over corporate statements, frozen food retailer Iceland “ditched celebrities in favour of real people, tapping into a dedicated community of micro-influencers” like “real mums”. After partnering with Channel Mum, Iceland’s approval ratings increased from 10% to 80%, which was a 72% increase above the agreed digital KPIs.
Content is king. It always has been and it always will be. Creating insightful, engaging and unique content should be at the heart of any online marketing strategy. Too often, people simply don't obey this rule. The problem? This takes an extraordinary amount of work. However, anyone that tells you that content isn't important, is not being fully transparent with you. You cannot excel in marketing anything on the internet without having quality content.
You don't have to be a rocket scientist when it comes to analytics and math. However, in order to become a five-star Internet marketer, you need to put a lot of effort in developing the right set of analytics and math skills. It goes without saying that Internet marketers have to process and analyze lots of data, in order to accomplish all marketing goals. For these specific purposes, both math and analytic skills can particularly come in handy.
Andrew Warner is an entrepreneur who is best known for building Mixergy. He did well in business way before Mixergy, though: when Andrew was in his early 20s, he and his brother started few businesses, the most successful being an online greeting cards company that reached the revenue of 1mil+/month. Later, they sold that company, and Andrew came up with an idea for business meetups, which he called Mixergy. That didn’t work out very well, but once he discovered interviewing, he was on the right path and Mixergy as we know it today was born.
Testimonials. If case studies aren't a good fit for your business, having short testimonials around your website is a good alternative. For B2C brands, think of testimonials a little more loosely. If you're a clothing brand, these might take the form of photos of how other people styled a shirt or dress, pulled from a branded hashtag where people can contribute.

You’ve launched an amazing product or service. Now what? Now, you need to get the word out. When done well, good PR can be much more effective and less expensive than advertising. Regardless of whether you want to hire a fancy agency or awesome consultant, make sure that you know what you’re doing and what types of ROI to expect. Relationships are the heart and soul of PR. This chapter will teach you how to ignore the noise and focus on substantive, measurable results.


HubSpot Academy offers certification and training courses to teach people how inbound marketing and HubSpot software work. Classes are often taught by marketers at HubSpot and are made up of video lessons, quizzes, and tests. Most HubSpot Academy classes are available free of charge, and if you pass the certifications, such as the two below, you get a nifty certificate and badge to share on your social media profiles. Check out mine on LinkedIn:
Codeacademy offers free, interactive coding classes that take you from lesson one to building a fully-functioning website. The courses we've highlighted below are just a few of the courses; Codeacademy offers many more, depending on your organization's needs. Codeacademy classes feature lectures and a workspace in the same browser window so you can see the effect of your work live, as it's created.
I'm not a super social person. Some people are just wired that way and find social media a great medium to extend their personalities. However, I have found social media incredibly valuable. Regarding business, it has sent a lot of traffic and provides a way to find like-minded individuals. It also serves as a very strategic tool to invite people to join the site and experience our "subscriber only" email content.
Every Internet marketer writes his or her own story of success. Probably, that's the best thing about Internet marketing - there are no rules and there are no definitive guarantees for any of the Internet marketers willing to compete. We can all try our luck online. The modern online business has an insatiable hunger when it comes to new and revolutionary marketing concepts. Maybe, it's about time to get a new Marketing Guerrilla or Marketing on Steroids concept. We're all waiting impatiently.
By now, you've likely seen all the "gurus" in your Facebook feed. Some of them are more popular than others. What you'll notice is that the ads you see that have the highest views and engagement are normally the most successful. Use a site like Similar Web to study those ads and see what they're doing. Join their lists and embed yourself in their funnels. That's an important part of the process so that you can replicate and reverse engineer what the most successful marketers are doing.
Thanks for a great post, love your point about continuing with what drives traffic and dumping what doesn’t. From your experience, how do you determine if a strategy really isn’t working, or if it just hasn’t been put in place persistent enough to see the results? I anticipate some strategies are more long term and won’t show effects immediately, so without the benefit of hindsight, how do we decide whether to keep going or not when we are trying something new?
Deliver value no matter what: Regardless of who you are and what you're trying to promote, always deliver value, first and foremost. Go out of your way to help others by carefully curating information that will assist them in their journey. The more you focus on delivering value, the quicker you'll reach that proverbial tipping point when it comes to exploding your fans or followers.

Sharpe says that you shouldn't dive into internet marketing until you decide on a niche and figure out what you're passionate about. Do you want to join the make-money-online (MMO) niche? Or do you want to engage in another niche? For example, you could sell products or online courses about blogging or search engine optimization or anything else for that matter. Keep in mind that whatever you're selling, whatever niche you're in, that you need to embed yourself there deeply.


Internet marketing is the job of creating a convincing message that attracts customers to an online product. Successful online marketers come from a variety of backgrounds, including business, graphic design, writing and IT fields. You can find resources on the web to learn more about Internet marketing. Try taking on a small initial project and add the results to your personal work portfolio. Use the portfolio to interview for jobs in the field, or to find work as a freelancer.
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